Singapore ATM service contact

Talk to an ATM Specialist Today

Ready to get your ATMs running perfectly? Choose how you'd like to reach us. Our Singapore support team responds in under 2 minutes for emergencies and within 15 minutes for non-urgent enquiries.

Emergency hotline

+65 9299 8259

Call for an ATM outage, card reader fault, cash dispenser issue, or urgent security check.

Call support

WhatsApp chat

Message our team

Send the ATM location and a photo of the error screen for quicker diagnosis.

Open WhatsApp

Service request form

Tell us what happened

Choose emergency support, maintenance, installation, or a quote request. We'll route it correctly.

Send a message

Step 1 of 1

Tell Us What You Need — We'll Take It From There

A few clear details help us send the right technician and equipment. One message gets the ball rolling.

01 Request type
02 Location
03 Contact
04 Send

A clear screen or card reader photo can help with first-line diagnosis.

Your details go to the service team handling your request.

Find us in Singapore

Visit Our Singapore Service Centre

Need to discuss a site in person? Our service centre is on Winchester Road, Singapore 119028.

Address

Winchester Road
Singapore 119028
Singapore

Office hours

Monday-Friday: 8am-6pm
Saturday: 9am-1pm
Emergency support: 24/7

A real person routes your request

A dedicated account manager is assigned when you first contact A1 ATM Services. Bring your ATM model, site address, and any error code you have.

Speak to us

Prefer WhatsApp? Message Us Instantly.

Send a photo of the error for quick diagnosis. Include the ATM location and tell us if customers are currently unable to use it.

WhatsApp: +65 9299 8259

Start a WhatsApp chat

Useful before you call

Before You Reach Out — Quick Answers

A little preparation helps us give a sharper first response.

What information should I have ready before calling?

Have the ATM location, machine model if known, error code, and the time the issue began. Tell us if the dispenser is out of service or if the problem affects only cards, cash, or the screen.

Do you provide same-day quotes?

Yes, when the request includes the ATM model, site details, and the work needed. Photos of error messages or damaged card readers can help us prepare an ATM maintenance quote sooner.

Can I schedule a technician visit without a contract?

Yes. Contact us with the site address and preferred timing. We'll confirm the scope, availability, and service charge before arranging the visit.